Survey Results

We poll health insurance customers monthly to get genuine feedback on their providers.  Below are the figures for 2019 - 2020 so far.  The results are shown as the company's average.  If you have private medical insurance and have not yet been invited to take part, please contact us to receive your survey.  If you would like information on an insurer that is not listed below, please call our help line on 0330 33 55 778.

Customer Service

Bupa

Pending

Aviva

Vitality

Pending

Pending

Axa

Pending

G&M

Pending

Was the claim paid in full?

Bupa

Pending

Aviva

Vitality

Pending

Pending

Axa

Pending

G&M

Pending

Happy with premium?

Bupa

Pending

Aviva

Viatlity

Pending

Pending

Axa

Pending

G&M

Pending

Speed of treatment

Bupa

Pending

Aviva

Vitality

Pending

Pending

Axa

Pending

G&M

Pending

Main benefits not covered

Bupa

Pending

Aviva

Vitality

Pending

Pending

Axa

Pending

G&M

Pending

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The Information Centre is a trading name of Compare Your Healthcare which is authorised and regulated by the Financial Conduct Authority (FRN 627650). Company registration number 08994669. ICO Number ZA053755.